Prime Minister’s Performance Delivery Unit (PMDU)

Overseas Pakistanis can raise their issues on the Pakistan Citizen’s Portal (PCP) by using the following options:-

By using Mobile App (People having smart phones)	Android Link: https://play.google.com/store/apps/details?id=com.govpk.citizensportal IOS Link: https://apps.apple.com/pk/app/pakistan-citizens-portal/id1439885831
By using Web-Access (People having no smart phones)	https://web.citizenportal.gov.pk/
Manual Complaint lodging facility	Overseas Pakistanis who are either illiterate or physically challenged, or aged or women/widows can lodge their written complaints as per SOPs through PCP-Dashboards. In this regard, all dashboards of MOFA and its Foreign Mission are authorized to do so.
Help-line for Guidance	051-9000111